RETURNS
Learn more about our returns process, refund options, and how to request them.
MAGALIES CONCENTRATES
return policy
Magalies Juice Concentrates
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your Magalies product, you may return it in accordance with the policy below.
Return Period:
You may return any eligible product within 7 days from the date of delivery.
Eligibility Criteria:
- The product must be unopened, unused, and in its original packaging.
- Products that have been opened, consumed, or damaged after delivery cannot be returned.
Refunds:
- Refunds will be processed for the full purchase price, less shipping costs.
- A returns handling fee may apply.
How to Initiate a Return:
Please contact our team to arrange your return:
📧 Email: info@magaliescitrusonline.co.za
📞 Phone: +27 12 256 9000
Once your return is received and inspected, we will process your refund via your original payment method.